Privacy policy

This privacy statement applies to all agreements and any collaboration or contact, request for information, request for quotation, with Enamel Masterpieces, company number 0808 465 108 and registered office at Meerbergen 7 – 2280 Grobbendonk, as well as when using the website.
In this statement we would like to inform you about which data we collect and use, for what purposes we do this, what rights you have, and how you can exercise these with respect to us.
We will not use your information, or share it with anyone, except as described in this Privacy Policy.
By submitting your information to us and/or using our services, respectively visiting our website, you agree to this Privacy Policy.

Collection and use

We collect your personal data for various purposes, mainly because it is necessary for the cooperation: either to process an order, to execute a contract, to organize exhibitions and other events, to provide any other service, or to send offers, whether in the form of a newsletter or not, or for prospecting, etc., as well as to correspond with you.
It goes without saying that for the proper execution of the contract, to process an order, and for any other cooperation, we need to be in possession of some personally identifiable information, such as your name, contact details, email address, phone number, mailing address, financial data, bank account numbers, etc.
We will also be required to share your personal data with third parties, such as eventual commercial partners, suppliers, IT service providers, etc.
However, we will not process any data that is not necessary for the performance of the contract, or for which we have not requested consent.

Legal grounds for the processing and transfer of your personal data

We collect, process and transfer your personal data either on the basis of your consent, respectively because it is necessary for the performance of the contract, or out of necessity to comply with a legal obligation, this in accordance with Articles 6.1 (a), (b), and (c) of the General Data Protection Regulation.
Insofar as the processing of personal data takes place on the basis of consent, you always have the right to withdraw your consent.

Compliance with Laws

We will disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with the law and reasonable requests of law enforcement or to protect the security or integrity of our services.

Security

We take the necessary administrative and technical-organizational measures to protect your personal data and maintain its accuracy. We also expect our suppliers, commercial partners and appointees to take the same data protection measures. However, notwithstanding these security measures, we would like to point out that no method of transmission via the Internet or method of electronic storage can provide absolute protection. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
In the event of a data leak (system crash, hacking, malware, unauthorized access, etc.) whereby your personal data might have been compromised, you will be notified personally and, where appropriate, reported to the Privacy Commission.

Retention period

Your personal data will be kept for the period necessary to comply with legal requirements (including accounting requirements), respectively for the period necessary for the performance of the contract.

For direct marketing purposes, your data will be kept for a maximum of 7 years.

Right of access, correction, deletion, restriction, objection and portability of personal data

You have the right to access your personal data at any time, and can always ask to have them amended, corrected, limit their processing, or have them erased.

Any question or request relating to personal data processed by us may be sent to us free of charge by e-mail at the address info@enamelmasterpieces.com

Direct Marketing

The information you provide may also be used for marketing purposes, whereby we may send you offers, promotional materials, and other information – by way of a newsletter, if appropriate.

You have the right to object, free of charge, to any processing of your personal data for direct marketing purposes. Simply send us an e-mail at info@enamelmasterpieces.com.

Cookies

We use cookies on our website. A cookie is a piece of information sent to your browser by a website and then stored on your computer. Cookies allow your computer to be identified.
Cookies are used when you visit our website to collect information and to simplify the operation of our website. The cookies are not linked to your personal data.
You can refuse or block cookies via your Internet browser. You should then note that certain content on our website may not be displayed, and certain applications may not function.

Changes to this privacy statement

We may update our privacy statement from time to time. Changes are consultable on our website, or can be requested from us.
You are encouraged to check our privacy statement periodically for changes.